Although most people never think about it, sometimes it may be necessary to have access a computer that is physically inaccessible. It is for this reason that there is remote pc software. This software allows people to interact with a computer that is located in another room, or even on the other side of the world, just as they could if it was sitting directly in front of them.
People working in the area of technical support are one group of people that can reap great benefits from this type of software. Historically, technical support occurs verbally over a telephone. The support technician guides the customer through a series of actions that will allow the him to determine the problem. Once the problem is identified, the customer is then given instructions on how to correct the problem. An alternative to this tedious and time consuming process is provided by the use of remote pc software that allows the technician to take control of the customer's computer and repair it himself.
Another group of people benefiting from this technology are system administrators. These people are responsible for maintaining a large network of computers which can be a daunting task when you have to actually be sitting in front of a computer to work on it. Having remote access can allow easy maintenance. Operating system upgrades are something that can illustrate advantages of using this software. Rather than having to install the operating system on each computer individually, the administrator can install it on all of them at the same time from his own computer.
Some companies use computer networks that are designed around this idea, with a single computer acting as a server that actually runs all the applications. The employee's use bare bones machines called thin clients. These thin clients run all of their applications on that remote server. Most find that maintaining such a network to be much easier than the maintenance of a traditional one. For this reason, and because of less expensive hardware, these networks have a relatively low total cost of ownership.
Working from home sometimes presents the problem of needing a document from the office that you don't have on your personal computer. Using this kind of software would allow you to access and work with that document over the internet. Being able to do this can save time and money for both the company and their employees.
A similar situation can occur when visiting others, and you want to share a picture or some other document that is stored on your home computer. Before this type of software was available the only way to share these documents would be to return home and make copies.
There are some applications that provide remote access to media files so that they can be streamed to another computer at a remote location. This prevents the need to make multiple copies to be carried around. Music and video can even be streamed from a home computer to a cell phone.
In some sectors, remote pc software has already been in use for many years, but now it is beginning to filter into the consumer arena. Using it can simplify your life, and may even save you some money.
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